Snyder & Associates is an Iowa-founded, multidisciplinary civil engineering, planning, and design firm serving clients throughout the Midwest and nationwide for over 45 years. Today, we deliver our services through 13 locations in five states to a diverse range of clientele. These services include transportation, municipal services, public spaces, water. land development, and structural. Many of our projects are designed using the Bentley suite of design software. It is essential to our work that we leverage the Bentley software to its capabilities. The design automation specialist will play a key role in our efforts to do this.

This individual works primarily on programming custom solutions required to meet Company preferences and standards, and establish procedures and tools required to make design CAD technicians efficient in their work on projects. They will analyze new software products to determine company fit and widespread usage and work with production staff and managers to establish value in each enhancement. They will be a responsive individual to internal help desk tickets submitted by users and may be called upon to assist in highly complex project assignments as a liaison between the design technician and the software. 

This individual works primarily on programming custom solutions required to meet Company preferences and standards, and establish procedures and tools required to make design CAD technicians efficient in their work on projects. They will analyze new software products to determine company fit and widespread usage and work with production staff and managers to establish value in each enhancement. They will be a responsive individual to internal help desk tickets submitted by users and may be called upon to assist in highly complex project assignments as a liaison between the design technician and the software. 

 Essential Duties and Responsibilities

• Will focus on analysis and solutions for problems with current design technology.
• Optimize and maintain existing software platforms for user and systems efficiency.
• Support CAD/Design teams with technical updates and troubleshooting.
• Collaborate with other staff to prepare and deliver training.
• Will monitor emerging design technologies.

To perform the job successfully, an individual should demonstrate the following competencies:

• Knowledge – Should possess solid knowledge of civil engineering design principles.
• Problem Solving Skills – Sensitive to budget and deadline constraints, often with competing and changing priorities.

• Organizational Skills – Must be highly organized
• Technical Skills – Thorough understanding of software development and computer programming, research and troubleshooting skills, with a heavy emphasis on Bentley software modules.  
• Customer Service – Must demonstrate clear commitment to delivering excellent customer service exemplified by the finished work product, be it a support service or tangible end product.
• Interpersonal Skills – Due to the diverse roles and personalities within the organization, the incumbent must work effectively with individuals at all levels within the organization.
• Communication Skills – Strong verbal and written communication skills are key to success in this role. Must convey thoughts, ideas and concepts clearly and persuasively in positive or negative situations; Must be comfortable communicating with a variety of audiences within the firm and potentially clients and vendors.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

 In addition to the above noted job-specific requirements, the following qualities are expected of all employees at Snyder & Associates:

• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

A minimum of 5 years’ experience in a similar capacity required. Due to the unique nature of consulting engineering and planning services, prior experience in civil engineering and specifically our industry is highly desirable.

EOE / AA / E-Verify